It is one of the greatest responsibilities of the leadership to develop a goal plan which clarifies purpose, strengthens internal processes and challenges the individuals within the organization.
Last week, we helped one of our clients (A leading Premium Footwear Brand) in defining performance and devising water tight ‘team and individual goals’ for the current year.
The workshop was attended by entire Senior Leadership Team including the CEO himself.
The program began with brainstorming on which parameters to consider for ‘Performance Measurement’ and was facilitated by Dr Raj. It was followed by The Business Model Canvas exercise which aided the teams rediscover their key customers and stakeholders, (both internal and external) and the value proposition they bring in. Using this as the starting point, the Business Expectations from each other were spelled out.
With the help of these crucial inputs, the teams could crystallize their business objectives into clearly articulated goals on the Balanced Score Card Format after having weighed all other tools of Performance Management.
Overall, a very satisfying and fulfilling day of learning.